FAQ

  • What is the MyZaxbysFeedback survey?

The MyZaxbysFeedback survey is an online customer satisfaction survey conducted by Zaxby’s. It aims to gather feedback on customers’ dining experiences to help improve the quality of their products and services.

  • How can I participate in the MyZaxbysFeedback survey?

To participate, visit MyZaxbysFeedback.com. You will need a recent Zaxby’s receipt with a survey number. Click the “START” button and answer the survey questions based on your experience. After completing the survey, you will receive a promo code for a Big Zax Snak.

  • What do I get for completing the survey?

Participants who successfully complete the survey will receive a Big Zax Snak at no extra cost.

  • How long is the survey available?

The survey is available to customers who have a Zaxby’s receipt with a survey number. The receipt is valid for 14 days from the date of purchase, so the survey should be completed before the expiration date.

Take zaxbyslistens Survey

Zaxbylistens survey
  • What are the eligibility requirements for the survey?

Participants must:

  • Be a legal resident of the United States.
  • Be at least 18 years old.
  • Have a Zaxby’s receipt with a survey number.
  • Be able to speak either Spanish or English.
  • Not be a Zaxby’s employee or an immediate family member of an employee.
  • How long do I have to use my survey rewards?

You have 30 days from receiving your Zaxbylistens rewards to use them at any Zaxby’s restaurant.

  • What languages is the survey available in?

The survey is available in Spanish and English.

Take zaxbyslistens Survey

  • What do I need to complete the survey?

You will need a smartphone, laptop, or desktop computer to complete the survey. Make sure you have your Zaxby’s receipt handy to enter the survey number.

  • How do I get the promo code after completing the survey?

Once you complete the survey, Zaxby’s will send you a promo code. Make sure to use this code on your next visit to Zaxby’s.

  • How can I contact Zaxby’s if I have questions about the survey?

You can contact Zaxby’s customer service at (866) 892-9297 or write to them at: SPE Franchisor LLC. Zaxby’s,1040 Boulevard Founders, Athens, Georgia 30606

  • Are there any useful links for the survey?

For more information, visit MyZaxbysFeedback.com.